When you engage our mobile app design services, we collect specific information necessary to deliver quality results:

• Contact Information: Name, email address, phone number, and company details
• Project Details: App requirements, design preferences, target audience information, and business objectives
• Communication Records: Emails, meeting notes, feedback, and project discussions
• Technical Information: Website usage data, device information, and browser details when you visit our site
• Payment Information: Billing addresses and payment method details (processed through secure third-party providers)

We only collect information that's directly relevant to providing our UX/UI design services or improving your experience with us.

Your information helps us deliver personalized mobile app design services:

• Service Delivery: Creating custom UX/UI designs that match your app's requirements and target audience
• Project Communication: Keeping you updated on progress, scheduling meetings, and gathering feedback
• Quality Improvement: Understanding user needs to enhance our design processes and service offerings
• Business Operations: Processing payments, maintaining client records, and managing project timelines
• Legal Compliance: Meeting our obligations under Thailand law and industry standards

We never use your personal information for unrelated marketing purposes or sell it to third parties.

We maintain strict control over your personal information and only share it in specific circumstances:

• Service Providers: Trusted partners who help deliver our services (cloud storage, payment processing, design tools) under strict confidentiality agreements
• Legal Requirements: When required by Thailand law, court orders, or government authorities
• Business Protection: To protect our rights, prevent fraud, or address security issues
• With Your Consent: Any other sharing requires your explicit permission

We never sell, rent, or trade your personal information to marketing companies or data brokers. Your project details remain confidential throughout our relationship.

We implement multiple security layers to protect your information:

• Encryption: All data transmission uses SSL/TLS encryption, and sensitive files are encrypted at rest
• Access Controls: Only authorized team members can access client information on a need-to-know basis
• Secure Storage: Client files are stored on secure, regularly backed-up cloud platforms with enterprise-grade security
• Regular Updates: We maintain current security patches on all systems and conduct regular security reviews
• Physical Security: Our Thailand office implements access controls and secure workstation policies

While we implement industry-standard security measures, remember that no online transmission is completely secure. We continuously monitor and improve our security practices.

We keep your information only as long as necessary for business purposes:

• Active Projects: Information is retained throughout the project duration and for one year after completion
• Financial Records: Payment and billing information is kept for seven years as required by Thailand tax law
• Communication Records: Project emails and meeting notes are archived for three years for potential support needs
• Marketing Consent: Newsletter subscriptions and marketing preferences are kept until you unsubscribe

When retention periods expire, we securely delete your information using industry-standard data destruction methods. You can request earlier deletion of non-essential information at any time.

As a Thailand-based company serving international clients, some data transfers may occur:

• Cloud Services: We use international cloud platforms with data centers in secure jurisdictions
• Design Tools: Some design and collaboration tools may process data outside Thailand
• Client Location: When working with international clients, communication may involve cross-border data flow

All international transfers use providers that maintain adequate data protection standards. We ensure contracts include appropriate safeguards for your information.

Our website uses cookies and similar technologies to improve your experience:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our site to improve content and navigation
• Preference Cookies: Remember your choices and settings for a better user experience

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features but won't prevent you from contacting us about our services.

We may update this privacy policy to reflect changes in our practices or legal requirements:

• Notification: We'll notify existing clients of significant changes via email
• Website Updates: Current policy is always available on our website with the last updated date
• Continued Use: Using our services after policy changes indicates acceptance of updated terms

We recommend reviewing this policy periodically, especially before starting new projects with us.